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Disaster Resources for Business Partners

Disaster Relief Options

Fannie Mae Reminds Homeowners, Renters, and Mortgage Servicers of Disaster Relief Options for Those Affected by Hurricane Helene

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Fannie Mae’s Disaster Recovery Counseling

Helping homeowners and residents navigate the challenges of disaster recovery.

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We work with customers, partners, and Federal and local authorities to mitigate the effects of disasters on residents and communities.

And when a large-scale disaster strikes, communication is essential for an effective response. That’s why we consolidate all the latest announcements for our business partners and investors below—plus provide links to our standard guidance for disaster assistance.

Business Partners

Guidance for providing assistance in disasters

Single-Family Lenders and Servicers – Visit the disaster relief section of our Single-Family business website.

DUS® Multifamily Servicers and Borrowers – impacted servicers should reach out to their Multifamily Servicer Relationship Manager with any inquiries. Multifamily borrowers should contact their DUS servicers. Visit the disaster response page on our Multifamily business website.

Business updates

FAQs for Single-Family Lenders and Servicers Regarding Disasters (Updated: 07/12/23)  

Investors

See below and also visit our Capital Markets section.

Single-Family

Fannie Mae Provides Insight into Hurricane Milton and Helene (10/22/24)

Fannie Mae Provides Insight into Hurricane Helene (10/11/24)

Fannie Mae Provides Insight into Hurricane Beryl (07/22/24)

Fannie Mae Provides Insight into Hurricane Idalia (09/27/23)

Fannie Mae Announces Retirement of Certain COVID-19 Related Policies (08/09/23)

Fannie Mae Provides Additional Insight into Hurricane Ian (10/13/22)

Additional Insight into Credit Risk Transfer Reporting for Disaster Relief (10/18/18)

Hurricane Relief FAQs for Single-Family Mortgage-Backed Securities (MBS) and Credit Risk Transfer (CRT) Investors (09/13/18)  

Multifamily

Fannie Mae Multifamily Credit Risk Transfer: Hurricane Ian Exposure (10/27/22)

Multifamily MBS – Catastrophic Events Frequently Asked Questions (FAQs) (08/19/24)

Resources