Business Partner Code of Conduct
Our mission is to facilitate equitable and sustainable access to homeownership and quality affordable rental housing across America.
We understand that we can only achieve this by working closely with business partners who share our commitment to high ethical standards and who operate in a socially and environmentally responsible manner.
Business Partner Spotlight Articles
Our Business Partner Code of Conduct outlines the principles we expect all business partners to uphold. We are committed to working with business partners to understand their maturity against the Business Partner Code of Conduct and help them with their progress toward aligning with the principles.
Ethical business practices
We hold ourselves to high standards of ethical conduct, and we expect our business partners to do the same.
1.1.1 Comply with all federal, state, and local laws, rules, and regulations, including (but not limited to) antitrust, anti-money laundering, anti-bribery, and anti-corruption laws; equal employment opportunity and workplace discrimination or harassment; privacy and information security laws; environmental laws; and laws that address child labor, forced labor, slavery, and human trafficking.
1.2.1 Avoid conflicts of interest by disclosing to Fannie Mae any potential or perceived conflict of interest prior to initiating the relationship with us or as soon as you become aware of a conflict during the course of a relationship.
1.2.2 Compete fairly, ethically, and based on the merits of the products and services that are offered.
1.2.3 Provide a process appropriate to the nature and scope of your business through which employees are encouraged to raise concerns without fear of retaliation. The process should be transparent and understandable to workers and should protect employees who raise concerns.
1.3.1 Protect the assets, financial information, trade secrets, and any confidential information that has been entrusted to you.
1.3.2 Protect the confidentiality, security, and integrity of the nonpublic personal information (NPI) of others, only using such information for lawful and legitimate purposes, consistent with reasonable expectations and privacy policies.
1.3.3 Raise awareness among your employees and contractors about the importance of cybersecurity in all aspects of your business.
Natural Disaster Preparedness and Sustainability
Natural disaster preparedness is vital to the safety and security of the U.S. housing system. Given our unique position in the U.S. housing finance industry, we have a duty to lead with our actions. Our business partners play a key role in helping homeowners prepare for the effects of hurricanes, fires, floods, earthquakes, and other disasters. We encourage our business partners to implement the principles outlined below.
2.1 Raise awareness about the impact of natural disasters, including educate borrowers, renters, and communities about the increasing risk of natural disasters as appropriate to the nature and scope of your business.
2.2 Drive adoption of efficiency improvements in housing as a means of promoting housing affordability and stability, as appropriate to the nature and scope of your business.
Access to housing
If you are involved in housing, housing development, housing finance, mortgage lending, mortgage servicing, property management, appraisals, housing counseling, securitization, and other community-related services, we expect your commitment to the principles outlined below.
3.1.1 Comply with applicable federal, state, and local laws, rules, and regulations that address abusive or unfair lending, housing, or servicing practices.
3.1.2 Employ robust and ongoing training programs regarding fair lending, housing, and servicing practices.
3.2.1 Support access to housing through programs including (but not limited to) appraisal valuation initiatives, underwriting that considers non-traditional credit sources, and down payment assistance programs.
3.2.2 Commit to Fannie Mae’s affordable housing mission by responsibly lending to eligible low-income borrowers, to first-time homebuyers, to underserved borrowers, and in underserved markets.
3.3.1 For business partners who work directly with borrowers or renters, provide information, counseling, and other resources to eligible borrowers and renters in need of default, foreclosure, eviction, disaster recovery, and/or post-modification assistance.
3.3.2 Adhere to responsible practices related to loss mitigation, foreclosure, and eviction.
3.3.3 Adhere to responsible practices for preserving, maintaining, and repairing housing that is financed or owned by Fannie Mae.
3.3.4 Support efforts to address the shortage of affordable housing and rental supply across the nation.
Contact us with questions
Relationship Manager
Contact your Fannie Mae relationship manager or primary point of contact.
Phone
Call us at 800-2FANNIE, option 4.
